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Fonson (Hong Kong) Limited
Yu King Long
Rm 903-5, 9 / F, Sino Industrial Plaza, 9 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong
+852 2880 9811 (English only)
Necessary charges other than the product price
The online product price includes the purchase agency fee in addition to the product price. Please bear the shipping fee of 800 yen separately. However, free shipping is available for purchases of 10,000 yen or more. Consumption tax in Japan is not required as it does not apply to overseas mail orders by personal import.
Application expiration date
If you do not make a payment within 10 days after submitting from the order form, we will respond individually to your order.
The purchased product is an individual import product and cannot be changed, canceled or returned after application. However, if there is any difference or damage in the delivered product, please contact us within 7 days after the actual product arrives. We will replace it. The outer box may be deformed depending on the form of transportation, but if the contents are not altered, please forgive the return or exchange.
Please note that at the discretion of Japan Customs, we cannot handle personal imports in quantities larger than those used by individuals. The guideline is 24 or less per item. In addition, it is legally prohibited to sell personally imported products to third parties.
Products will be shipped from Hong Kong to your designated residence by international mail (airmail) within 3 business days after payment is confirmed. Please take about 2 weeks after application. If there is a delay due to unseasonable weather, the convenience of the delivery company, or any other reason, we will notify you by e-mail.
Credit card payment is available.
We cannot accept returns or exchanges of products except in the case of initial defects.
Return shipping fee
In case of initial failure or wrong shipping product, we will handle it by cash on delivery.
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